*update: I successfully defended my Ph.D. thesis on 8/2/2010. I am now a research staff at MIT Lincoln Lab (www.ll.mit.edu) working on interesting research and development projects. The following describes my previous life at U of M.
I am currently working on my dissertation on new mechanisms and tools for distilling discussion spaces and providing help in an online community. In the past, I have studied an Internet-scale knowledge building community to understand users’ motivations, behaviors, and mechanisms in generating knowledge and helping others. I have also developed a collaborative authoring tool in order to help a small number of human experts to distill a large discussion space into reusable information as well as matching experts with knowledge. (See “Research projects” section for more detail.)
Contact me: kevnam(AT)gmail(D0t)com